Whose Questions, Whose Conversations

Essay
Short Description:

Why is it that the most interesting and meaningful conversations among museum staff take place without the presence of visitors?

Description:

This essay challenges our assumptions about the authority of the "expert" and, urges museum professionals to consider themselves members of learning communities that incorporate visitors as well. 

Bibliographic Information:

McLean, Kathleen, "Whose Questions, Whose Conversations?" in Letting Go? Sharing Historical Authority in a User-Generated World. Adair, Bill, Benjamin Filene, and Laura Koloski, eds. Philadelphia: Pew Center for Arts and Heritage, 2011.