Whose Questions, Whose Conversations

Short Description:

Why is it that the most interesting and meaningful conversations among museum staff take place without the presence of visitors?


This essay challenges our assumptions about the authority of the "expert" and, urges museum professionals to consider themselves members of learning communities that incorporate visitors as well. 

Bibliographic Information:

McLean, Kathleen, "Whose Questions, Whose Conversations?" in Letting Go? Sharing Historical Authority in a User-Generated World. Adair, Bill, Benjamin Filene, and Laura Koloski, eds. Philadelphia: Pew Center for Arts and Heritage, 2011.