evaluation

How Visitors Changed Our Museum:Transforming the Gallery of California Art at the Oakland Museum of California 2010

BOOK

 A compilation of essays about the renovation of the Gallery of California Art at OMCA.

Lost Between Picasso and the Classroom

TALK
Presented at the Visitor Studies Association Annual Conference, Keynote Address, 1995.

A Case for Evaluation: The Brooklyn Children's Museum

ESSAY

An argument for designers and architects to incorporate formative testing with visitors and other end-users as part of the design process.