How Visitors Changed Our Museum:Transforming the Gallery of California Art at the Oakland Museum of California 2010


 A compilation of essays about the renovation of the Gallery of California Art at OMCA.

Lost Between Picasso and the Classroom

Presented at the Visitor Studies Association Annual Conference, Keynote Address, 1995.

A Case for Evaluation: The Brooklyn Children's Museum


An argument for designers and architects to incorporate formative testing with visitors and other end-users as part of the design process.